Team-Based Problem Solving

Course Description:

This workshop will increase your basic understanding of continuous process improvement principles, methods and techniques.  See how using team-based structured problem solving processes improves customer satisfaction, removes waste from and enhances the speed of processes, and reduces variability and defects of work processes in all types of organizations – both service and production.

Who should attend?

  • Managers
  • Supervisors
  • Front line Personnel
  • Team Leaders
  • Functional Managers
  • Key Process Owners
  • Support Staff who need a working knowledge of process improvement and control


Successful projects are those that achieve their goals and sustain the momentum.
In this one-hour workshop, participants will:
  •  Learn how to kick-off projects for success
  • Become familiar with two primary types of continuous improvement processes and when to use each
  • Learn the 5 steps of a systematic, structured problem solving process used by teams around the world
  • Be able to identify 8 different wastes in processes

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Considered a bit unorthodox at first, great ideas start when you can wiggle your toes and have the freedom to think. Get cozy. Our personal philosophy is that if you already spend a large part of your life at the workplace.