Team-Based Problem Solving
Course Description:
This workshop will increase your basic understanding of continuous process improvement principles, methods and techniques. See how using team-based structured problem solving processes improves customer satisfaction, removes waste from and enhances the speed of processes, and reduces variability and defects of work processes in all types of organizations – both service and production.
Who should attend?
- Managers
- Supervisors
- Front line Personnel
- Team Leaders
- Functional Managers
- Key Process Owners
- Support Staff who need a working knowledge of process improvement and control
Benefits:
- Learn how to kick-off projects for success
- Become familiar with two primary types of continuous improvement processes and when to use each
- Learn the 5 steps of a systematic, structured problem solving process used by teams around the world
- Be able to identify 8 different wastes in processes
What Our Customers Say …
“Within the first two weeks of their training we were able to recoup over 3.5 times the entire cost of the program. There was no disruption of our practice even as we instituted the new and effective tools that are helping us to see not only great cost savings but also more patient referrals, happier staff members and an increased top line …”
“Nina helped us understand how to segment various aspects of our business in order to make a necessary transition. We are indebted to her and her team.”
“As an entrepreneur and business owner, I really valued how Nina was able to help me see how my business and personal qualities are integrated; I learned how frequently improvement in one area resulted in the betterment of the other. For my personal preference, I felt that Nina struck the perfect balance between being progressive and thinking outside the box, while still leveraging the practicality that her corporate background lent to the situation. Nina is encouraging and compassionate, but also didn’t shy away from challenging me when I needed to be held accountable to myself. I recommend contacting Nina for a sample session and you can see for yourself whether she is the right fit for you.”
“Nina Segura is a very talented coach! She has an in-depth knowledge of the techniques of co-active coaching plus an intuitive ability to hone in on what is really going on. She is awesome and amazing…..And lots of fun to be around!”
“Nina Segura is a very talented coach! She has an in-depth knowledge of the techniques of co-active coaching plus an intuitive ability to hone in on what is really going on. She is awesome and amazing…..And lots of fun to be around!”
“Nina Segura is a very talented coach! She has an in-depth knowledge of the techniques of co-active coaching plus an intuitive ability to hone in on what is really going on. She is awesome and amazing…..And lots of fun to be around!”
“Nina was my life and career coach.I found her to be a highly intuitive coach which makes her uniquely qualified to help you identify and bring out your true qualities. She is a terrific listener who can interpret your thoughts, feelings and ideas and not only helps reveal your core values and who you are but helps you relate that to what you would be good at what you would like to do most. She helps build your confidence and inspires you to create goals and the desire to achieve them. She not only allows you to see your authentic self but with that helps you develop goals and plan for your life. Thank you Nina for helping me remember who I am and what I want from life.”
“Nina is a rarity in the coaching profession. She brings years of consulting experience and understanding of what it takes to make a business successful, and combines those with a deep passion for living life full out. If you want to play a big game in business and in life, she’s your coach!”
“Calm, Positive and focused! Asking great questions for me to embody a place of change.”
“Nina is a top-notch coach, not to mention a warm and inspirational person! She will motivate you and help you come to realizations about your life that were always there, but were buried in places you never thought of looking; bringing you to a place where you can let go of things that held you down and quantum leap into the life you were meant to have! We highly recommend her coaching!”